Skip to main content

About

About InstantResponse.AI, the AI front desk built by lead-gen operators.

InstantResponse.AI started at Cohen Marketing, where we saw clients pay for Google LSA, Yelp and Thumbtack leads that waited hours for a reply. So we built an AI front desk that replies in seconds, 24/7.

14-day free trial · From $99/mo · No contracts

Yelp Advertising Platinum Partner badgeGoogle Partner badgeYelp Advertising Platinum Partner and Google Partner

At a glance

What it is
AI front desk for local service businesses
Built at
Cohen Marketing, Woodland Hills, CA
Live lead sources
Yelp, Thumbtack, Google LSA, Website Chat Widget
Reply speed
In seconds, 24/7
Plans
From $99/mo, 14-day free trial, no contracts
Coming soon
AI voice calls on your existing number

The problem

Paid leads were going cold before anyone replied.

Local service owners are on a roof, in a crawl space or driving between jobs when leads come in. Requests arrive after hours, on weekends and on holidays, and customers on lead platforms often reach out to more than one business at a time.

By the time someone called back, the customer had often moved on. That meant wasted ad spend and owners chasing leads instead of running their company.

What we built

Not a generic chatbot. A configurable front desk.

It replies inside the lead channels you already pay for, qualifies leads with your questions, and hands them to your team at the right moment.

Replies in seconds, 24/7

AI replies to message leads on Yelp, Thumbtack, Google LSA and your website chat, asks your qualifying questions and works toward your goal: a phone number or a preferred appointment time.

Only says what you approved

Your services, starting prices, offers, hours and coverage area. When something isn't covered, the AI stays silent rather than guessing and hands off to your team.

Follow-ups and handoff

Follow-ups run on your schedule. Team alerts go out by email, SMS or WhatsApp when a lead is new, hits your goal, needs a person or stops replying.

Google LSA call insights

Call recordings, transcripts and AI summaries, plus lead ratings and spam disputes, so you know what happened on LSA calls.

Reports that show what pays off

Yelp ads, Google LSA (including credits), Google Business Profile and lead reports in one place.

Fits how you already work

One leads inbox with search, filters and CSV export, native Workiz, and Zapier or webhooks for other CRMs. Multi-location with per-source AI settings.

Explore the Yelp auto responder, the Thumbtack auto responder, the Google LSA auto responder and the AI website chat widget. AI voice calls on your existing number are coming soon, and full calendar booking is in Beta.

Founders

Built by an operator and an engineer.

Eliad Cohen, co-founder and CEO of InstantResponse.AI

Eliad Cohen

Co-founder & CEO

Eliad founded Cohen Marketing and has spent years running lead generation for local service businesses. He created InstantResponse.AI to fix the gap between ad spend and leads that actually get answered.

Roy Hezkia, co-founder and CTO of InstantResponse.AI

Roy Hezkia

Co-founder & CTO

Roy is a full-stack engineer and applied AI specialist. He designs the conversational models, integrations, and guardrails that make the AI sound like your business — not a bot.

Want to see how we would set it up for your business?

A 15-minute call, in your account, no slides. Or start your 14-day free trial today.

Book a demo and leave with your 14-day free trial running.