Feature · Conversational AI
Conversational AI that talks to leads like your best front desk.
InstantResponse.AI uses conversational AI to reply to message leads in seconds, 24/7, in your voice. It answers from the services and prices you approved, asks your questions and works toward a phone number or appointment request.
14-day free trial · From $99/mo · No contracts
Yelp Advertising Platinum Partner and Google Partner
Demo Cleaning Co. - New Thumbtack lead qualified!
Customer: Maria S.
Job: Move-out deep clean, 2 bed / 2 bath
Add-ons: Fridge, oven
Preferred time: Friday morning
How a conversation runs
From first message to a lead your team can call.
Reads and replies
The AI reads what the customer asked and replies in seconds, in your tone, from your approved business details.
Asks and answers
It asks your qualifying questions and answers theirs: services you do and don't do, starting-at prices, hours and coverage area.
Reaches the goal
It collects a phone number or a preferred appointment time, shares your booking link when the customer is ready, and alerts your team. Full calendar booking is in Beta.
What it does
Acts like your best team member on a good day.
Replies in seconds, 24/7
Supported message leads get an answer in seconds, even at 2 AM, with an optional reply delay of up to 300 seconds.
Asks the right questions
The questions that fit your trade, whether that's plumbing, HVAC, cleaning, legal intake, catering or anything else.
Answers price questions honestly
Quotes only the starting-at prices you entered and uses at most one of your offers per message. It never invents either.
Stays inside your scope
Knows up to 30 services you don't do and your coverage-area rules, and stays silent rather than guessing.
Keeps following up
Follow-ups at the intervals you set, from seconds to days, until the customer replies.
Single-message mode
When the lead already gave a phone number, it sends one message instead of a full qualification.
Clean handoff
When a person should take over, your team is alerted by email, SMS or WhatsApp and sees the full conversation in the inbox.
Spots spam
Spam is detected automatically and kept out of AI conversations.
Or keep it scripted
Prefer exact wording? Use non-AI mode or an acknowledge-only first message.
Works on
The lead sources live today.
The same conversational AI runs the Yelp auto responder, the Thumbtack auto responder, the Google LSA auto responder and the website chat widget. AI voice calls on your existing number are coming soon.
FAQ
Frequently asked questions
- No. A canned autoresponder sends the same text to everyone. The conversational AI replies to what each customer wrote, asks your questions and follows up. If you want, the first message can be acknowledge-only.
- Yes. Every conversation is saved in the leads inbox, where you can search and filter it.
- Yes. The AI hands off to your team when a person should take over, and your team is alerted with the conversation context.
- You set the rules: services you do and don't do, starting-at prices, offers, coverage area and the answers it may give. The AI stays inside them, never invents a price and stays silent rather than guessing.
- It is designed to sound like a helpful member of your team: natural, warm and to the point, in the tone you configure.
- Spam is detected automatically and kept out of AI conversations, so your team can stay focused on real customers.
Ready to stop losing leads to slow replies?
See InstantResponse.AI handle a live lead in your account. 15-minute demo, no pressure.
Book a demo and leave with your 14-day free trial running.