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SECURITY AT INSTANTRESPONSE.AI

Protecting your business and customer data.

InstantResponse.AI uses secure connections, controlled access, account-level data separation, and responsible development practices to help protect the information processed through our platform.

PROTECTION

How we protect the platform

We protect data in transit using HTTPS and TLS, store passwords as hashed values, and enforce access controls at the server level.

  • HTTPS and TLS encryption for data in transit
  • Passwords hashed and never stored as plaintext
  • Role-based access control enforced by the application server
  • Account-level data separation to help prevent cross-organization access
  • Rate limiting on authentication endpoints to reduce brute-force attempts
  • Error monitoring to help identify and address operational issues

SERVICE PROVIDERS

Service providers and data processing

InstantResponse.AI works with selected infrastructure, communications, payment, and AI providers to deliver the platform. Selected service providers may process customer information when required to deliver specific platform functionality.

View our Privacy Policy for more information about data processing and service providers.

CONTACT

Report a security concern

If you believe you have discovered a security issue involving InstantResponse.AI, please contact us so our team can investigate it responsibly.

Contact our security team →

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