Security
Security and data protection for your lead data.
InstantResponse.AI security and data protection start with encrypted connections, role-based access and account-level data separation, to help protect the customer and lead data in your account.
14-day free trial · From $99/mo · No contracts
Yelp Advertising Platinum Partner and Google PartnerPlatform safeguards
- Encrypted in transit
HTTPS and TLS on every connection to the platform.
- Hashed passwords
Passwords are hashed and never stored as plaintext.
- Server-side access control
Role-based access enforced by the application server.
- Account-level separation
Data is separated by account to help prevent cross-organization access.
- Rate-limited sign-in
Authentication endpoints are rate limited to reduce brute-force attempts.
- Team users and SSO
Invite team users; SSO is available on the Scale plan.
Protection
How we protect the platform
The same safeguards apply on every plan, whether the AI is replying to Yelp, Thumbtack, Google LSA or website chat leads.
HTTPS and TLS
Data in transit between your browser, our servers and connected lead sources is encrypted.
Passwords never stored in plaintext
Passwords are stored as hashed values.
Role-based access control
Permissions are enforced by the application server, not just the interface.
Account-level data separation
Each organization's data is separated to help prevent cross-organization access.
Brute-force protection
Rate limiting on authentication endpoints reduces password-guessing attempts.
Error monitoring
Operational issues are monitored so our team can identify and address them.
Your team
Control who sees what.
Add team users to the account, keep each location in its own business profile, and send alerts only to the people who need them. Single sign-on (SSO) is available on the Scale plan.
Service providers
Service providers and data processing
InstantResponse.AI works with selected infrastructure, communications, payment, and AI providers to deliver the platform. Selected service providers may process customer information when required to deliver specific platform functionality.
Read the Privacy Policy for details on data processing and service providers.
Contact
Report a security concern
If you believe you have discovered a security issue involving InstantResponse.AI, please contact us so our team can investigate it responsibly.
Contact our security team →Ready to stop losing leads to slow replies?
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