Industry · Electrical
Electrical leads qualified in seconds, before your team calls back.
InstantResponse.AI replies to electrician leads from Yelp, Thumbtack, Google LSA and your website chat in seconds, 24/7, and collects panel, amperage, EV charger and permit details so your estimator opens a qualified thread.
14-day free trial · From $99/mo · No contracts
Yelp Advertising Platinum Partner and Google Partner
Demo Plumbing Co. - New lead qualified from InstantResponse!
Customer: J. D.
Phone: (555) 010-0142
Service: Water heater repair
Notes: Leaking in garage, wants service today.
In short
InstantResponse.AI works as an AI front desk for electrical contractors. It responds to message leads from Google Local Services Ads, Yelp, Thumbtack, and your Website Chat Widget in seconds, 24/7, collects panel, amperage, EV charger, and permit details, flags customer-reported warning signs for your approved escalation rules, and notifies your team before anyone calls back.A qualification layer for electrical message leads, grounded in the services, rate-card information, and escalation rules you configure.
Live lead sources
One AI front desk for Yelp, Thumbtack, Google LSA and website chat.
InstantResponse.AI replies to message leads for electrical contractors on these four sources in seconds, 24/7, using only the services, prices and answers you approve.
Yelp Requests
Our Yelp auto responder replies to Yelp Request a Quote messages in seconds and asks your questions while the customer is still comparing businesses.
Thumbtack
The Thumbtack auto responder answers Thumbtack message leads in seconds, so your reply lands before the customer picks another pro.
Google Local Services Ads
The Google LSA auto responder handles LSA message leads, and LSA calls come with recordings, transcripts and AI summaries.
Your website
Add the website chat widget and the same AI replies to site visitors in seconds, day or night.
Electrical lead types
What does the AI collect before your estimator replies?
This is the electrical lead playbook: the request, the project details captured, how it is classified, and what reaches your team.
| Lead type | Information collected | Classification | How the customer is handled | What your team gets |
|---|---|---|---|---|
| Panel and service upgrade | Current amperage, panel brand and age, home age, meter location, and whether the utility has been contacted. | Standard | Collects project facts only and keeps quote language inside your configured rate-card information. | Estimator opens a thread that already contains the details a quote requires. |
| EV charger install | Charger make and model, amperage, distance from the panel, parking configuration, and permit expectations. | Standard | Captures the manufacturer requirements the customer reports, so the run can be priced accurately. | Team receives a scoped charger request with the run distance already known. |
| New circuits and rewiring | Room count, project scope, wall access, timeline, and whether a permit or inspection is expected. | Standard | Records the scope and flags larger projects for a site visit. | Qualified remodel or rewire thread with scope and timeline captured. |
| Generator installation | Fuel type, coverage expectations, transfer switch status, and property details. | Planned | Uses your configured product lines and defers unsupported equipment questions to your team. | Longer-cycle project thread captured with follow-up already running. |
| Customer-reported warning signs | What the customer observed, where, how often, and whether power has been turned off at the panel. | Emergency | Identifies the warning signs you define and follows your approved escalation rules so the right person hears about it immediately. | Immediate escalation to the contact designated in your priority rules. |
| Commercial and tenant improvement | Site address, single or three phase as reported, project stage, drawings availability, and decision-maker contact. | Urgent | Applies your commercial rules and captures the documentation your bid will need. | Commercial thread notification sent to the estimator or branch you designate. |
| Permit and project detail collection | Municipality, permit status, HOA requirements, and inspection timing as reported by the customer. | Standard | Records the permitting context the customer reports and passes it to your team. | Team receives permitting context up front, before the truck rolls. |
Panel and service upgrade
Standard- Information collected
- Current amperage, panel brand and age, home age, meter location, and whether the utility has been contacted.
- How the customer is handled
- Collects project facts only and keeps quote language inside your configured rate-card information.
- What your team gets
- Estimator opens a thread that already contains the details a quote requires.
EV charger install
Standard- Information collected
- Charger make and model, amperage, distance from the panel, parking configuration, and permit expectations.
- How the customer is handled
- Captures the manufacturer requirements the customer reports, so the run can be priced accurately.
- What your team gets
- Team receives a scoped charger request with the run distance already known.
New circuits and rewiring
Standard- Information collected
- Room count, project scope, wall access, timeline, and whether a permit or inspection is expected.
- How the customer is handled
- Records the scope and flags larger projects for a site visit.
- What your team gets
- Qualified remodel or rewire thread with scope and timeline captured.
Generator installation
Planned- Information collected
- Fuel type, coverage expectations, transfer switch status, and property details.
- How the customer is handled
- Uses your configured product lines and defers unsupported equipment questions to your team.
- What your team gets
- Longer-cycle project thread captured with follow-up already running.
Customer-reported warning signs
Emergency- Information collected
- What the customer observed, where, how often, and whether power has been turned off at the panel.
- How the customer is handled
- Identifies the warning signs you define and follows your approved escalation rules so the right person hears about it immediately.
- What your team gets
- Immediate escalation to the contact designated in your priority rules.
Commercial and tenant improvement
Urgent- Information collected
- Site address, single or three phase as reported, project stage, drawings availability, and decision-maker contact.
- How the customer is handled
- Applies your commercial rules and captures the documentation your bid will need.
- What your team gets
- Commercial thread notification sent to the estimator or branch you designate.
Permit and project detail collection
Standard- Information collected
- Municipality, permit status, HOA requirements, and inspection timing as reported by the customer.
- How the customer is handled
- Records the permitting context the customer reports and passes it to your team.
- What your team gets
- Team receives permitting context up front, before the truck rolls.
Illustrative example
What does an electrical conversation look like?
What happens next
A fast reply, your configured project questions, and escalation of customer-reported warning signs under your own rules, so your estimator opens a thread that is already qualified.
Sample conversation for illustration. Your questions, starting-at prices and urgency rules are set per business profile, and the AI never quotes a price you have not configured.
See it on your own leads →How it works
How does it work for an electrical contractor?
Four steps, from the first message to a qualified thread waiting for your team.
Connect your lead sources
Google Local Services Ads, Yelp, Thumbtack, and your Website Chat Widget message leads arrive in one place.
Load your electrical playbook
Service lines, rate-card information, coverage area, hours, project questions, and the escalation rules that apply to customer-reported warning signs.
The AI replies and qualifies the project
Panel, amperage, charger, and permit questions get asked right away, and automatic follow-up keeps slower projects alive.
Your estimator picks up a qualified thread
Email, SMS, and WhatsApp notifications reach your team, a person can take over silently, and qualified-lead and confirmed-time outcomes can flow to your CRM through Zapier and/or webhooks.
Beyond the first reply
Everything else your office gets.
The AI reply is where it starts. Electrical contractors also get the inbox, alerts, call review and reports that keep a lead moving after the first message.
One leads inbox
Yelp, Thumbtack, Google LSA and website chat conversations in one leads inbox, with search, filters by date, status, ZIP code and lead type, and CSV export.
Team alerts by email, SMS and WhatsApp
Alerts to up to 10 email addresses, SMS and WhatsApp groups for a new lead, a goal achieved, an AI handoff, or a lead that stops replying.
Google LSA call review
Recordings, transcripts and AI summaries for LSA calls, automatic lead ratings and spam disputes, plus Google's rating status and credit eligibility per lead.
Reports that show what works
Yelp ads and Google LSA reports (including LSA credits), Google Business Profile reporting, and lead reports by source, service type and ZIP code.
Built for multi-location
Each location gets its own business profile and AI settings per lead source. Growth covers up to 3 locations; compare plans.
Guardrails you control
The AI quotes only the starting-at prices you set, keeps spam out of conversations, follows up on your schedule and hands off when a person should take over. See AI settings.
Qualified leads can go to Workiz through its native one-way integration, or to ServiceTitan, Housecall Pro, Jobber, GoHighLevel and other tools through Zapier or webhooks.
Google LSA call intelligence
How do you review Google LSA calls?
Electrical customers describe panels, breakers, and smells in ways that are hard to type. Google Local Services Ads calls available in the connected account can be replayed, read as a transcript, and summarized inside InstantResponse.AI.
Play the recording
Listen to the original Google LSA call without leaving the product.
Read the transcript
Skim the conversation instead of replaying the whole call.
Review the AI summary
See what the customer needed and what was discussed, in a few lines.
Check the duration
Spot the short, low-quality calls that are worth reviewing or disputing.
- Included in all pricing plans. Currently available specifically for Google Local Services Ads calls.
- See the full Google LSA workflow →
FAQ
Electrical lead response questions
- Current amperage, panel brand and age, home age, meter location, and whether the utility has been contacted, plus anything else you add to the configured question set for that service line.
- The system identifies the warning signs you define and follows your approved escalation rules, notifying the contact you designate right away with the customer's own description in the thread.
- Yes. Charger make and model, amperage, run distance from the panel, and permit expectations are captured, so your estimator can price the run on the first callback.
- No. It records what the customer reports about municipality, permit status, and inspections, and leaves determinations to your licensed team.
- Reporting shows qualified-lead and confirmed-time outcomes by source, and Google LSA calls include recordings, transcripts, AI summaries, and duration for review.
- Through Zapier and/or webhooks, which reach thousands of CRM and scheduling tools. Setup is walked through during onboarding.
- Alerts go to up to 10 email addresses, SMS and WhatsApp groups for a new lead, a goal achieved, an AI handoff, or a lead that stops replying. Anyone on your team can take over the conversation from the inbox.
- Starter is $99/mo for one location, Growth is $199/mo for up to 3 locations, and Scale starts at $499/mo. Every plan includes unlimited leads and messages, a 14-day free trial, and no contracts.
Related
Related resources for electrical teams
A frequent source of panel, charger, and rewire inquiries.
How qualified leads reach the software your office already runs.
Qualified-lead and confirmed-time outcomes by source.
How teams use recordings, transcripts, and AI summaries.
Everything the AI front desk does across your lead sources.
Plans, included Google LSA call intelligence, and onboarding detail.
How an AI front desk compares with a traditional electrical answering service.
Automatic first replies to Thumbtack message leads.
What to say first and how to cover the hours nobody is at a desk.
Automatic first replies to Google Local Services Ads message leads.
Voice AI on your existing number is coming soon, and full calendar booking is in Beta. Everything else described on this page is live today.
See how InstantResponse.AI would handle your actual leads.
Bring a recent panel upgrade or EV charger inquiry to a 15-minute demo and see exactly what the AI would have asked and what your estimator would have received.