Slow first replies
Customers move on within minutes. Manual replies often arrive after the customer has stopped waiting.
Industries
Pick your industry to see how InstantResponse.AI replies to Yelp, Thumbtack, Google LSA and website chat leads in seconds, 24/7, asks the questions your trade needs, and alerts your team when a person should take over.
14-day free trial · From $99/mo · No contracts
Demo Plumbing Co. - New lead qualified from InstantResponse!
Customer: J. D.
Phone: (555) 010-0142
Service: Water heater repair
Notes: Leaking in garage, wants service today.
Home services
Each page walks through the lead types, questions, urgency rules and handoffs that fit that trade.
Separate a drip from an active leak and alert your on-call plumber with the full thread.
See the Plumbers playbookNo-cool and no-heat questions asked in seconds, with system type and age captured.
See the HVAC playbookPanel, EV charger and rewire leads qualified before your estimator calls back.
See the Electricians playbookStorm damage, leaks and replacements, with insurance status and roof details captured.
See the Roofing playbookRooms, frequency and add-ons scoped, plus follow-ups on quotes that go quiet.
See the Cleaning playbookMove size, stairs, access and specialty items asked before the estimate.
See the Moving and Junk Removal playbookLockout location, lock or vehicle type and ownership details captured up front.
See the Locksmiths playbookDoor style, opener brand, spring symptoms and trapped-vehicle status recorded.
See the Garage Door Repair playbookWater source, affected rooms and insurance status recorded for your crew chief.
See the Water Damage Restoration playbookVague stain messages turned into scoped requests with room counts and fibre type.
See the Carpet Cleaning playbookOwnership, utility bill, roof age and shading qualified before a design call.
See the Solar Installers playbookPest type, where it was seen and property size captured for your team.
See the Pest Control playbookProfessional & personal services
The same AI front desk, set up for intake, consultations and appointment requests.
After-hours legal intake with case facts and key dates captured, and no legal advice.
See the Attorneys & Law Firms playbookTax, bookkeeping and advisory leads sorted and qualified, even in tax season.
See the Accountants & CPAs playbookBuyers and sellers qualified on timeline, price range and financing in seconds.
See the Real Estate Agents playbookNew-patient intake after hours, with urgent messages flagged for your team.
See the Dental Practices playbookService, provider preference and preferred time captured for your front desk.
See the Salons & Spas playbookEvent date, headcount, service style and dietary needs captured at midnight.
See the Caterers playbookLive lead sources
InstantResponse.AI replies to message leads for local service businesses on these four sources in seconds, 24/7, using only the services, prices and answers you approve.
Our Yelp auto responder replies to Yelp Request a Quote messages in seconds and asks your questions while the customer is still comparing businesses.
The Thumbtack auto responder answers Thumbtack message leads in seconds, so your reply lands before the customer picks another pro.
The Google LSA auto responder handles LSA message leads, and LSA calls come with recordings, transcripts and AI summaries.
Add the website chat widget and the same AI replies to site visitors in seconds, day or night.
The shared problem
Customers often contact more than one business, so a prompt, useful reply keeps the conversation going while they decide.
Customers move on within minutes. Manual replies often arrive after the customer has stopped waiting.
Nights, weekends and job sites are when leads come in, and when nobody is at a keyboard.
Yelp, Thumbtack, Google LSA and website chat messages live in different places, so some get lost.
One reply is rarely enough. Without steady follow-up, warm leads quietly go cold.
Beyond the first reply
The AI reply is where it starts. Local service businesses also get the inbox, alerts, call review and reports that keep a lead moving after the first message.
Yelp, Thumbtack, Google LSA and website chat conversations in one leads inbox, with search, filters by date, status, ZIP code and lead type, and CSV export.
Alerts to up to 10 email addresses, SMS and WhatsApp groups for a new lead, a goal achieved, an AI handoff, or a lead that stops replying.
Recordings, transcripts and AI summaries for LSA calls, automatic lead ratings and spam disputes, plus Google's rating status and credit eligibility per lead.
Yelp ads and Google LSA reports (including LSA credits), Google Business Profile reporting, and lead reports by source, service type and ZIP code.
Each location gets its own business profile and AI settings per lead source. Growth covers up to 3 locations; compare plans.
The AI quotes only the starting-at prices you set, keeps spam out of conversations, follows up on your schedule and hands off when a person should take over. See AI settings.
Qualified leads can go to Workiz through its native one-way integration, or to ServiceTitan, Housecall Pro, Jobber, GoHighLevel and other tools through Zapier or webhooks.
FAQ
Bring a recent lead to a 15-minute demo and see the reply, the questions and the alert your team would get.
Book a demo and leave with your 14-day free trial running.