Case studies

Case studies: AI lead response for local service businesses.

These case studies show how restoration, locksmith, cleaning, gate and garage door and home-services companies use InstantResponse.AI to reply to Yelp, Thumbtack and Google LSA leads in seconds, qualify them and hand the team a ready conversation.

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R. K. · Google LSA

Demo Garage Doors

Replied in seconds

My garage door won't close and the spring looks snapped.

Sorry about that, R.! Is it a single or double door? And what's the best number for our tech to call?

AI · replied in seconds

Double door. (555) 010-0177

Goal achieved: phone number captured

Got it. A Demo Garage Doors tech will call you shortly to get you scheduled.

Team alert viaWhatsAppSMSEmail

Demo Garage Doors - New LSA lead qualified!

Customer: R. K.

Phone: (555) 010-0177

Service: Broken spring, double door

Source: Google Local Services Ads

Illustration with sample data. Replies in seconds, 24/7.

Selected work

Owners who put a consistent reply process behind their message leads.

Each setup uses the same product: a Yelp auto responder, a Thumbtack auto responder and a Google LSA auto responder feeding one leads inbox, with team alerts and reports included on every plan.

Home-services business (name hidden)

United States

Featured · real report dataGoogle LSA

639 Google LSA leads and 74 credited back, in one report.

Real all-time Google LSA reporting from one account: $137,622.11 cost, 639 conversions at $215.37 each, and 74 credited leads worth about $16,593.85 (estimated), all visible in InstantResponse.AI.

Conversions: 639
Credited leads: 74
Cost / conv.: $215.37

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Restoration 24

Southern California · 24/7 emergency response

YelpGoogle LSA

After-hours Yelp and Google LSA message leads get a reply instead of a wait.

Emergency restoration depends on prompt follow-up. InstantResponse.AI replies to after-hours Yelp and Google LSA message leads, asks the configured triage questions, and sends a notification to the on-call team for human follow-up.

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Downtown L.A 24 Hour Mobile Locksmith

Downtown Los Angeles · Mobile, 24/7

Yelp

Yelp lockout message leads captured and handed to the team.

Lockout customers do not wait long for a reply. InstantResponse.AI replies to Yelp message leads, captures the location and lock type, and notifies the team for human follow-up.

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Carpet Clean Expert

Los Angeles metro

Google LSA

Google LSA message leads qualified without a full-time coordinator.

InstantResponse.AI replies to LSA message leads, captures square footage, fiber type, and pet or stain notes, and passes the customer's preferred day and time to the team for confirmation.

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Gate & Garage Masters

Greater Los Angeles

Google LSAYelpThumbtack

One inbox for LSA, Yelp, and Thumbtack message leads.

Three lead channels meant three inboxes and slow replies. InstantResponse.AI now handles Google LSA, Yelp, and Thumbtack from one inbox, qualifies gate vs garage jobs, and confirms preferred site-visit times. Full calendar booking is currently in Beta.

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