Integration · WhatsApp
WhatsApp lead alerts, in the groups your team already lives in.
WhatsApp lead alerts post new leads, AI hand-offs and quiet leads to your team's WhatsApp groups, with the name, phone and job details the AI collected.
14-day free trial · From $99/mo · No contracts
Yelp Advertising Platinum Partner and Google PartnerWhatsApp1:08 PMNew lead from Yelp
Business: Sunrise Lock & Key
Customer: Jordan M.
Phone: +1 (555) 014-2288
Address: 90004
Service requested: Installing or replacing locks
View lead: app.instantresponse.ai/leads
Sunrise Lock & Key - lead qualified
Customer: Jordan M.
Phone: +1 (555) 014-2288
Notes: Customer wants help with a front door lock and magnetic latch adjustment. Residential property, standard lock installation or replacement.
Please contact the lead as soon as possible.
Sample data shown. Business names, customer names, and phone numbers are fictional.
Owners, office staff and field techs already have WhatsApp open all day. InstantResponse.AI sends alerts to up to 10 WhatsApp groups, for the events you choose and the lead sources you pick. The leads come from the Yelp auto responder, Thumbtack auto responder, Google LSA auto responder and the Website Chat Widget, where the AI replies in seconds, 24/7, and qualifies the lead before your team is pinged.
What it does
The events that need a person, posted to the group.
A notification channel, not a lead source: customers don't message you here.
New lead
A post the moment a new lead comes in, with contact details and the service requested.
Goal achieved
Know when the AI has captured the phone number or the preferred appointment time.
AI handed off
A post when the AI hands a conversation to your team, so someone claims it.
Lead not replying
An alert when a lead hasn't replied after the number of minutes you set.
New message and inbound text
Optional alerts when a new message arrives on an existing conversation.
Up to 10 groups
Send alerts to the office group, a sales group, or one group per location.
Per-source filters
Alerts for all your lead sources or only the ones you select.
Editable templates
Adjust the alert wording so the details your team cares about come first.
Set up
Live in a few minutes.
Connect a WhatsApp Business number
Bring your own verified WhatsApp Business account or use ours during onboarding.
Add your groups and choose events
Pick which alert events go to each group, and filter by lead source.
Go live
Alerts start landing in WhatsApp as the events you chose happen.
Also delivered on
Pair WhatsApp with SMS and email.
Many teams use WhatsApp for the field and email for the office. Each channel has its own events.
FAQ
Frequently asked questions
- No. WhatsApp is used for outbound alerts to your team, not inbound lead capture. Lead sources are Google LSA, Yelp, Thumbtack and the Website Chat Widget.
- You can bring your own verified WhatsApp Business account, or use ours during onboarding. Both work.
- Up to 10 WhatsApp groups.
- New lead, new message, goal achieved, AI handed off, lead not replying after the minutes you set, and inbound text.
- Yes. Send WhatsApp alerts for all your sources or only selected ones.
- Yes. Our team can connect WhatsApp, pick the right events and filters, and test the alerts with you. Contact us or book a demo.
Ready to stop losing leads to slow replies?
See InstantResponse.AI handle a live lead in your account. 15-minute demo, no pressure.
Book a demo and leave with your 14-day free trial running.