Support
Customer support from real people.
InstantResponse.AI customer support is run by the team that builds the product. Book a screen-share session, email us, or call during business hours.
Pick a time that works for you. We’ll screen-share and fix it together.
For non-urgent questions, send a message and we’ll reply within one business hour.
Talk to a real person during business hours for urgent issues.
What we can help with
Common support topics.
Connect Yelp, Thumbtack, Google LSA and the Website Chat Widget, add locations and invite team users.
Workiz job source mapping, Zapier and webhook handoffs, and Twilio branded SMS.
Tune qualifying questions, pricing answers, follow-ups, spam filtering and human handoff per source.
Email, SMS and WhatsApp group alerts, recipients and editable templates.
Yelp ads, Google LSA (including credits), Google Business Profile and lead reports, plus CSV export.
Questions about invoices, plan changes, or usage.
Book a session
Schedule a dedicated support call.
Need a faster answer?
Check the FAQ for common questions, or book a support session and we’ll walk through it together.