AI replies & controls
Fast, on-brand replies that only say what you've approved.
- Replies on Google LSA, Yelp, Thumbtack and your Website Chat Widget
- Choose the goal: book an appointment or collect a phone number
- Reply delay from 0 to 300 seconds, plus a max messages per lead
- Up to 30 services you offer and 30 services you don't do
- Up to 30 “starting at” prices — the AI never invents a price
- Up to 15 offers & selling points, at most one per message, never invented
- “What the AI may state” answers for trip charge, visit-to-quote and weekend/evening coverage — silent rather than guessing
- Follow-ups on your schedule, in seconds, minutes, hours or days
- Single-message mode when the lead already gave a phone number
- Business hours with Closed and Open 24 Hours options, plus your timezone
- Booking link shared only when the customer is ready
- Account-wide defaults with custom settings per lead source
- Coverage-area rules and exclusions
- Advanced persona and instruction prompts, locked by default with reset to default
- Automatic spam detection — spam is kept out of AI conversations
- Flags unhappy customers and complaint messages for your team
- Hands off to your team when a person should take over
