Is this just a chatbot?

No. Think of it as an AI front desk employee. It replies to message leads, asks the right questions, follows up, and confirms a preferred day and time with the customer when configured that way (full calendar booking is in Beta). Your team steps in whenever they want to.

How is it different from a shared inbox?

A shared inbox still needs someone to type every reply. InstantResponse.AI replies to message leads for you and only sends the ones that need a human to your team.

How does the AI know what to say?

You tell it about your business once: services, prices, hours, coverage area, and voice. You can review and change anything it says.

Can I use it for more than one location?

Yes. Set up different locations with their own services, pricing, and reporting - all in one account.

Most businesses are live within a day. Simpler setups can go live in about an hour.

Do I have to change my current tools?

No. InstantResponse.AI works alongside your existing phone system, CRM, and lead sources. It fills the gap between them.

Does it work at 2 AM?

Yes. Nights, weekends, and holidays are treated the same as business hours.

Can I review Google LSA call recordings?

Yes. Google LSA call recordings, transcripts, AI-generated summaries, and call duration are available in the main dashboard and dedicated Calls tab. Additional call sources are currently in Beta.

Product

The AI front desk for message leads.

InstantResponse.AI replies to message leads from Google LSA, Yelp, and Thumbtack in seconds, lets you review eligible Google LSA calls with recordings, transcripts, and AI summaries, hands qualified leads to your team, and can confirm a day and time that works for the customer.

Book a demo →See pricing

< 60s

First reply

24/7

Answers around the clock

1 inbox

All your lead channels

Any CRM

Via Zapier or webhooks

One AI front desk for your connected lead sources

Beta

What it does

Everything you need to respond to message leads.

Speed to lead in under a minute

Message leads from Google LSA, Yelp, and Thumbtack get a real, on-brand reply in seconds. Eligible Google LSA calls are available for review with recordings, transcripts, and AI summaries.

AI conversations for messages, plus Voice AI for calls

Replies to message leads in a natural, friendly way - asks the right questions and moves the customer to the next step. Voice AI on your existing number is rolling out now.

Customized to your business

Set services, prices, hours, and voice. The AI stays inside your rules and quotes only from your rate card.

AI or scripted, your choice

Open AI conversations for new leads, tight scripted flows for confirmations. Pick per channel.

One dashboard for all your leads

Supported Google LSA, Yelp, and Thumbtack message leads plus eligible Google LSA call activity - one shared inbox with clean handoffs.

Reports across every platform

See where leads come from, what they cost, and which channels actually turn into qualified leads.

Notifications your team sees

Alerts by WhatsApp, SMS, or email so nothing important gets missed.

CRM sync via Zapier or webhooks

Connect ServiceTitan, Housecall Pro, Jobber, Workiz, GoHighLevel, and other systems through Zapier or webhooks - qualified leads land where your team already works.

Multi-location ready

Different services, pricing, and reporting per location - one account for the whole business.

Google LSA call intelligence

Listen to LSA call recordings, read transcripts, review AI-generated summaries, and see call duration in the dashboard or dedicated Calls tab. Additional call sources are in Beta.

Spam recognized, not answered

When a message lead looks like spam, the AI recognizes it, stays out of the conversation, and marks it as spam so your team only sees real customers.

Live demo

One dashboard for all your lead channels.

app.instantresponse.ai / leads

Unified leads inbox showing Google LSA calls and message leads

All your lead channels

One AI teammate across every source.

Google LSA

Yelp

Thumbtack

Google Business Profile

Text messages

Voice AI

Coming soon

Website chat & forms

Not supported

Pushes qualified leads into

The CRM your team already uses (via Zapier or webhooks).

Zapier

ServiceTitan

Housecall Pro

Jobber

Workiz

Go High Level

Answer

Plumbers, HVAC contractors, electricians, cleaners, roofers, movers, law firms, dental practices, and real estate teams use InstantResponse.AI to reply to message leads from Google LSA, Yelp, and Thumbtack in under a minute - day and night, without hiring extra after-hours staff.

FAQ

Frequently asked questions

: No. Think of it as an AI front desk employee. It replies to message leads, asks the right questions, follows up, and confirms a preferred day and time with the customer when configured that way (full calendar booking is in Beta). Your team steps in whenever they want to.
: A shared inbox still needs someone to type every reply. InstantResponse.AI replies to message leads for you and only sends the ones that need a human to your team.
: You tell it about your business once: services, prices, hours, coverage area, and voice. You can review and change anything it says.
: Yes. Set up different locations with their own services, pricing, and reporting - all in one account.
: Most businesses are live within a day. Simpler setups can go live in about an hour.
: No. InstantResponse.AI works alongside your existing phone system, CRM, and lead sources. It fills the gap between them.
: Yes. Nights, weekends, and holidays are treated the same as business hours.
: Yes. Google LSA call recordings, transcripts, AI-generated summaries, and call duration are available in the main dashboard and dedicated Calls tab. Additional call sources are currently in Beta.