Feature · Notifications
Lead notifications your team actually sees.
InstantResponse.AI sends lead notifications by email, SMS and WhatsApp groups when a new lead arrives, the AI reaches your goal or hands off, or a lead stops replying, so the right person acts at the right moment.
14-day free trial · From $99/mo · No contracts
Yelp Advertising Platinum Partner and Google Partner
WhatsApp1:08 PMNew lead from Yelp
Business: Sunrise Lock & Key
Customer: Jordan M.
Phone: +1 (555) 014-2288
Address: 90004
Service requested: Installing or replacing locks
View lead: app.instantresponse.ai/leads
Sunrise Lock & Key - lead qualified
Customer: Jordan M.
Phone: +1 (555) 014-2288
Notes: Customer wants help with a front door lock and magnetic latch adjustment. Residential property, standard lock installation or replacement.
Please contact the lead as soon as possible.
Sample data shown. Business names, customer names, and phone numbers are fictional.
When you hear about it
Alerts for the moments that need a person.
New lead
A new lead arrived from Yelp, Thumbtack, Google LSA or your website chat widget.
Goal achieved
The AI collected a phone number or appointment request, whichever goal you set.
AI handed off
A conversation needs a person. Your team gets it right away.
Lead not replying
The customer has been quiet for the number of minutes you set.
New message
By SMS or WhatsApp: a lead replied in an existing thread.
Inbound text
By SMS or WhatsApp: an incoming text to your number.
How they are sent
The channels your team already uses.
Up to 10 verified addresses for new lead, goal achieved, AI handed off and lead not replying. Email notifications
SMS
Every event, including new message and inbound text. Twilio for branded SMS
WhatsApp groups
Every event in up to 10 team WhatsApp groups. WhatsApp alerts
Per-channel events
Choose which events each channel sends.
Source filters
Send alerts for all your sources or only selected ones.
Editable templates
Edit notification templates so alerts read the way your team wants.
What it looks like
The same lead by SMS and email.
Examples of the alerts your team gets when a supported message lead comes in and the AI qualifies it. All names and numbers are sample data.
New lead from Google LSA
Business: Bright Carpet Care
Customer: Alex R.
Phone: +1 (555) 018-7340
Service requested: Clean upholstery
View lead: app.instantresponse.ai/leads
Bright Carpet Care - lead qualified
Notes: Upholstery cleaning for a two-person recliner, an office chair, a mattress, and patio cushions. Primary reason: odor and allergen reduction.
Please contact the lead as soon as possible.
Northside Remodeling - lead qualified
Source: Thumbtack
Customer: Casey T.
Phone: +1 (555) 012-6906
Service requested: General contracting
Notes: Remodeling project involving a permanent roof over an existing patio, extended paver patio, and added posts for roof support.
Message sent to the customer
Sample data shown. Business names, customer names, and phone numbers are fictional.
Alerts cover leads from the Yelp auto responder, the Thumbtack auto responder, the Google LSA auto responder and your website chat widget.
FAQ
Frequently asked questions
- New lead, goal achieved, AI handed off and lead not replying (after the minutes you set) on every channel. SMS and WhatsApp can also alert on new messages and inbound texts.
- Yes. Send alerts for all your sources or only selected ones, and choose the events per channel.
- You set the number of minutes to wait, and a lead-not-replying alert goes out if the customer goes quiet that long.
- Up to 10 verified email addresses, plus SMS and up to 10 WhatsApp groups.
- Yes. Notification templates are editable.
Ready to stop losing leads to slow replies?
See InstantResponse.AI handle a live lead in your account. 15-minute demo, no pressure.
Book a demo and leave with your 14-day free trial running.