Feature · Notifications
Know about important leads the moment they come in.
InstantResponse.AI sends notifications about new and qualified leads by WhatsApp, SMS, or email. Your team stays in the loop without having to check every app all day.
Notifications keep your team informed without babysitting an inbox. Pick who gets pinged for what - emergency leads to on-call, commercial leads to your sales lead, everyday jobs to your dispatcher.
How they are sent
The channels your team already uses.
Route lead alerts through your team's WhatsApp.
Text messages
Reliable SMS alerts using your number or ours.
For less urgent handoffs, daily summaries, or shared inboxes.
Routing rules
By source, urgency, job type, or on-call schedule.
Snooze and escalate
Auto-escalate if no one replies after a set time.
Quiet hours
Respect each teammate's hours and days off.
Deep-link to chat
Every alert has a one-tap link straight to the conversation.
Group and individual
Send to a person, a role, or a whole shift group.
Delivery tracking
See who saw the alert and who didn't - with retries.
What it looks like
One lead, three ways to hear about it.
Examples of the alerts your team gets when a supported message lead comes in and the AI qualifies it. All names and numbers are sample data.
WhatsApp1:08 PMNew lead from Yelp
Business: Sunrise Lock & Key
Customer: Jordan M.
Phone: +1 (555) 014-2288
Address: 90004
Service requested: Installing or replacing locks
View lead: app.instantresponse.ai/leads
Sunrise Lock & Key - lead qualified
Customer: Jordan M.
Phone: +1 (555) 014-2288
Notes: Customer wants help with a front door lock and magnetic latch adjustment. Residential property, standard lock installation or replacement.
Please contact the lead as soon as possible.
New lead from Google LSA
Business: Bright Carpet Care
Customer: Alex R.
Phone: +1 (555) 018-7340
Service requested: Clean upholstery
View lead: app.instantresponse.ai/leads
Bright Carpet Care - lead qualified
Notes: Upholstery cleaning for a two-person recliner, an office chair, a mattress, and patio cushions. Primary reason: odor and allergen reduction.
Please contact the lead as soon as possible.
Northside Remodeling - lead qualified
Source: Thumbtack
Customer: Casey T.
Phone: +1 (555) 012-6906
Service requested: General contracting
Notes: Remodeling project involving a permanent roof over an existing patio, extended paver patio, and added posts for roof support.
Message sent to the customer
Sample data shown. Business names, customer names, and phone numbers are fictional.
Delivery channels
Powered by the same tools you already trust.
Plus email alerts to any inbox - Gmail, Outlook, or a shared team address. See email notifications →
FAQ
Frequently asked questions
- You can bring your own number or use ours. Both work.
- Yes. Every alert has a one-tap link that takes you straight to the conversation.
- Yes. Route by source, urgency, service, territory, or shift.
- Configurable escalation - after N minutes, the alert reroutes to the next person or the on-call rotation.
- Yes. Each teammate can set quiet hours and days off, honored automatically.
- Yes. WhatsApp alerts work anywhere the app works.
Ready to stop losing leads to slow replies?
See InstantResponse.AI handle a live lead in your account. 15-minute demo, no pressure.
Book a demo and leave with your 14-day free trial running.