Feature · Notifications
Know about important leads the moment they come in.
InstantResponse.AI sends notifications about new and qualified leads by WhatsApp, SMS, or email. Your team stays in the loop without having to check every app all day.
Notifications keep your team informed without babysitting an inbox. Pick who gets pinged for what - emergency leads to on-call, commercial leads to your sales lead, everyday jobs to your dispatcher.
How they are sent
The channels your team already uses.
Route lead alerts through your team's WhatsApp.
Text messages
Reliable SMS alerts using your number or ours.
For less urgent handoffs, daily summaries, or shared inboxes.
Routing rules
By source, urgency, job type, or on-call schedule.
Snooze and escalate
Auto-escalate if no one replies after a set time.
Quiet hours
Respect each teammate's hours and days off.
Deep-link to chat
Every alert has a one-tap link straight to the conversation.
Group and individual
Send to a person, a role, or a whole shift group.
Delivery tracking
See who saw the alert and who didn't - with retries.
Delivery channels
Powered by the same tools you already trust.
Plus email alerts to any inbox - Gmail, Outlook, or a shared team address. See email notifications →
FAQ
Frequently asked questions
- You can bring your own number or use ours. Both work.
- Yes. Every alert has a one-tap link that takes you straight to the conversation.
- Yes. Route by source, urgency, service, territory, or shift.
- Configurable escalation - after N minutes, the alert reroutes to the next person or the on-call rotation.
- Yes. Each teammate can set quiet hours and days off, honored automatically.
- Yes. WhatsApp alerts work anywhere the app works.
Ready to stop losing leads to slow replies?
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