Industry · Salons & Spas

Salon and spa leads answered in seconds, even when the chair is full.

InstantResponse.AI replies to salon and spa leads from Yelp, Thumbtack, Google LSA and your website chat in seconds, 24/7, asks about the service and provider preference, and collects a preferred appointment time for your front desk.

Book a 15-min demo →See pricing

14-day free trial · From $99/mo · No contracts

InstantResponse AI

Replied in seconds

Yelp

Do you have anything for balayage this Friday?

We'd love to help! Do you have a stylist preference, and is your hair currently colored or natural?

No preference. It's colored, shoulder length.

Thanks! I've noted Friday for balayage on colored, shoulder-length hair. What time works best, and what's the best number for our front desk to confirm?

AI Advantage

Service details and a preferred day captured for your front desk to confirm, without phone tag.

Illustrative example based on real product behavior. Not a guarantee of results.

In short

Hair salons, nail salons, day spas, med spas and massage studios use InstantResponse.AI to reply to message leads in seconds, in your brand's voice. It shares your starting-at prices and policies, follows up on your schedule, and alerts your front desk to confirm the appointment time.

Made for salons and spas

What the AI asks a new client.

The details your front desk needs to pick the right provider and block the right time.

Service

Cut, color, balayage, extensions, nails, facials, massage or med spa treatments.

Provider preference

Which stylist, esthetician or therapist the client wants, if any.

Hair and skin details

Hair length and color history, skin concerns and allergies, so the appointment length is right.

Med spa questions

Injectable, filler and laser questions collected and flagged for your licensed provider to answer.

Your policies

States the cancellation and deposit policy you configure while the client is still engaged.

Preferred time

The day and time that suits the client, for your front desk to confirm. Full calendar booking is in Beta.

Where it helps

From quick trims to med spa consults.

After-hours requests

Evening and weekend messages get a reply in seconds instead of waiting until opening.

Color corrections

Hair history captured so your team knows when a consult is needed first.

Bridal and events

Party size, date and services collected for wedding and event requests on message leads.

Med spa consults

Treatment interest captured and flagged for your provider.

Massage and spa days

Session length, pressure preference and package interest collected.

Multi-location salons

Each location gets its own business profile and AI settings.

Live lead sources

One AI front desk for Yelp, Thumbtack, Google LSA and website chat.

InstantResponse.AI replies to message leads for salons and spas on these four sources in seconds, 24/7, using only the services, prices and answers you approve.

Yelp Requests
Our Yelp auto responder replies to Yelp Request a Quote messages in seconds and asks your questions while the customer is still comparing businesses.
Thumbtack
The Thumbtack auto responder answers Thumbtack message leads in seconds, so your reply lands before the customer picks another pro.
Google Local Services Ads
The Google LSA auto responder handles LSA message leads, and LSA calls come with recordings, transcripts and AI summaries.
Your website
Add the website chat widget and the same AI replies to site visitors in seconds, day or night.

Beyond the first reply

Everything else your office gets.

The AI reply is where it starts. Salons and spas also get the inbox, alerts, call review and reports that keep a lead moving after the first message.

One leads inbox

Yelp, Thumbtack, Google LSA and website chat conversations in one leads inbox, with search, filters by date, status, ZIP code and lead type, and CSV export.

Team alerts by email, SMS and WhatsApp

Alerts to up to 10 email addresses, SMS and WhatsApp groups for a new lead, a goal achieved, an AI handoff, or a lead that stops replying.

Google LSA call review

Recordings, transcripts and AI summaries for LSA calls, automatic lead ratings and spam disputes, plus Google's rating status and credit eligibility per lead.

Reports that show what works

Yelp ads and Google LSA reports (including LSA credits), Google Business Profile reporting, and lead reports by source, service type and ZIP code.

Built for multi-location

Each location gets its own business profile and AI settings per lead source. Growth covers up to 3 locations; compare plans.

Guardrails you control

The AI quotes only the starting-at prices you set, keeps spam out of conversations, follows up on your schedule and hands off when a person should take over. See AI settings.

Qualified leads can go to Workiz through its native one-way integration, or to ServiceTitan, Housecall Pro, Jobber, GoHighLevel and other tools through Zapier or webhooks.

app.instantresponse.ai / leads

Sample data from our demo account.

Connects with your stack

Send qualified leads to the tools you already use.

Zapier

Google Business Profile

Go High Level

Lead details reach GoHighLevel, your practice management software or your CRM through Zapier or webhooks, so your current setup stays as it is.

FAQ

Frequently asked questions

: It captures the service, provider preference and preferred time for your front desk to confirm. Full calendar booking is in Beta.
: It collects the question and flags it for your licensed provider. It does not give medical advice.
: Only the starting-at prices you configure, such as a haircut or a 60-minute massage. It never invents a price.
: Message leads from Yelp Requests, Thumbtack, Google Local Services Ads and the Website Chat Widget, in seconds, 24/7. Google LSA calls come with recordings, transcripts and AI summaries. AI voice calls on your existing number are coming soon.
: No. It only shares the services, starting-at prices, coverage area and answers you configure. When it has no approved answer it stays silent on that point, and your team follows up.
: You choose the goal per lead source: collect a phone number, or capture the customer's preferred day and time for your team to confirm. Full calendar booking is in Beta.
: Alerts go to up to 10 email addresses, SMS and WhatsApp groups for a new lead, a goal achieved, an AI handoff, or a lead that stops replying. Anyone on your team can take over the conversation from the inbox.
: Workiz has a native one-way integration. ServiceTitan, Housecall Pro, Jobber, GoHighLevel and other tools connect through Zapier or webhooks.
: Starter is $99/mo for one location, Growth is $199/mo for up to 3 locations, and Scale starts at $499/mo. Every plan includes unlimited leads and messages, a 14-day free trial, and no contracts.