How long does it take to set up?

Most businesses are ready in under an hour with our simple checklist. Our team can also do it for you.

Can I try different tones or offers?

Yes. Run different setups by channel or by lead type and compare results in the reports.

Who on my team can change settings?

You decide. Owners, dispatchers, and techs each get their own permissions.

Can I import my existing scripts or playbook?

Yes. Paste your existing intake script, upload past chats, or send us a doc - we help translate it into rules.

What if my prices change?

Update the rate card once and every conversation from that moment on uses the new numbers.

Can rules be different per location?

Yes. Multi-location businesses can set services, pricing, and rules per location.

Feature · Customization

Your business. Your voice. Your rules.

Tell InstantResponse.AI about your services, prices, hours, coverage, and voice. From then on it answers every new lead in your style, inside the rules you set - with no invented pricing and no out-of-scope commitments.

Book a demo →

< 1 hr

Setup

Any time

Edit rules

Per-channel

Different playbooks

Do/Don't

Guardrails

Answer

Setup is a simple form. Add your services and prices, coverage area, hours, and how you like to sound with customers. Anything you want the AI to always do - or never do - becomes a rule. You can change it any time.

What you control

Everything that matters. Nothing you don't need.

Services and prices

List what you offer and what you charge. The AI quotes from your rates only.

Coverage area

By ZIP, radius, or region. The AI won't take jobs outside your service area.

Hours and availability

Different replies for business hours, after hours, and days off.

Goals per channel

For each lead source, choose to confirm a preferred day and time with the customer, or hand off to your team. Full calendar booking is in Beta.

How it sounds

Friendly, formal, or straight to the point. Match your brand voice.

Do & don't rules

Rules the AI must follow - always ask for photos, never quote sight unseen, never mention competitors.

Handoff triggers

Job size, urgency, keywords - any signal can trigger a live hand-off.

Follow-up cadence

Nudge quiet leads for 3, 7, or 14 days - in your voice, with your messages.

Access controls

Owners, dispatchers, and techs each get the permissions that fit their role.

Same rules across

Every lead channel - one playbook.

Google LSA

Yelp

Thumbtack

Google Business Profile

Text messages

Voice AI

Coming soon

Website chat & forms

Coming soon

FAQ

Frequently asked questions

: Most businesses are ready in under an hour with our simple checklist. Our team can also do it for you.
: Yes. Run different setups by channel or by lead type and compare results in the reports.
: You decide. Owners, dispatchers, and techs each get their own permissions.
: Yes. Paste your existing intake script, upload past chats, or send us a doc - we help translate it into rules.
: Update the rate card once and every conversation from that moment on uses the new numbers.
: Yes. Multi-location businesses can set services, pricing, and rules per location.

Keep exploring

AI conversations

→

The engine that uses your settings.

AI or scripted mode

→

Open conversation or tight script. Your call.

Notifications

→

Get pinged when it matters.

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