Industry · Attorneys & Law Firms
Law firm intake that replies in seconds, even at 2 AM.
InstantResponse.AI replies to law firm leads from Google LSA, Yelp, Thumbtack and your website chat in seconds, 24/7, captures the case facts your intake team needs, and collects a preferred consultation time, without giving legal advice.
14-day free trial · From $99/mo · No contracts
Accident date, injury and a preferred consultation time captured after hours, with no legal advice given.
Illustrative example based on real product behavior. Not a guarantee of results.
In short
Personal injury, family, immigration, estate, criminal defense and business law firms use InstantResponse.AI as an always-on first touch. It replies to message leads in seconds, asks your intake questions, uses only the disclaimers and answers you approve, and alerts your intake team so an attorney or paralegal can follow up.
Made for law firms
What the AI asks a legal lead.
Your intake script, asked consistently, so attorneys open the file already knowing the matter.
Practice area
Personal injury, family, immigration, criminal, estate or business, so the summary shows which team should follow up.
Key dates
Incident dates, court dates and deadlines the person mentions, flagged so time-sensitive matters stand out.
Case facts
What happened, where, who else is involved, and whether they already have a lawyer.
Conflict check details
Names of opposing parties collected for your team's conflict check. The AI does not clear conflicts.
Your disclaimers
Uses the intake disclaimers and wording you approve and does not give legal advice.
Consultation preference
Free or paid consult, in person or remote, and a preferred time for your team to confirm.
Practice areas
Where firms use it most.
Personal injury
Accident date, injuries, medical treatment, insurance, police report and prior representation.
Family law
Divorce or custody timeline, children, jurisdiction, urgency and prior counsel.
Immigration
Visa status, entry date, family petitioners and upcoming court dates.
Criminal defense
Charge, court date, custody status and jurisdiction, plus the best private number to call back.
Estate and probate
Will status, executor role and the timeline the family is working to.
Small business
Entity type and matter type, from contracts and employment to disputes and ongoing counsel.
Live lead sources
One AI front desk for Yelp, Thumbtack, Google LSA and website chat.
InstantResponse.AI replies to message leads for law firms on these four sources in seconds, 24/7, using only the services, prices and answers you approve.
Yelp Requests
Our Yelp auto responder replies to Yelp Request a Quote messages in seconds and asks your questions while the customer is still comparing businesses.
Thumbtack
The Thumbtack auto responder answers Thumbtack message leads in seconds, so your reply lands before the customer picks another pro.
Google Local Services Ads
The Google LSA auto responder handles LSA message leads, and LSA calls come with recordings, transcripts and AI summaries.
Your website
Add the website chat widget and the same AI replies to site visitors in seconds, day or night.
Beyond the first reply
Everything else your office gets.
The AI reply is where it starts. Law firms also get the inbox, alerts, call review and reports that keep a lead moving after the first message.
One leads inbox
Yelp, Thumbtack, Google LSA and website chat conversations in one leads inbox, with search, filters by date, status, ZIP code and lead type, and CSV export.
Team alerts by email, SMS and WhatsApp
Alerts to up to 10 email addresses, SMS and WhatsApp groups for a new lead, a goal achieved, an AI handoff, or a lead that stops replying.
Google LSA call review
Recordings, transcripts and AI summaries for LSA calls, automatic lead ratings and spam disputes, plus Google's rating status and credit eligibility per lead.
Reports that show what works
Yelp ads and Google LSA reports (including LSA credits), Google Business Profile reporting, and lead reports by source, service type and ZIP code.
Built for multi-location
Each location gets its own business profile and AI settings per lead source. Growth covers up to 3 locations; compare plans.
Guardrails you control
The AI quotes only the starting-at prices you set, keeps spam out of conversations, follows up on your schedule and hands off when a person should take over. See AI settings.
Qualified leads can go to Workiz through its native one-way integration, or to ServiceTitan, Housecall Pro, Jobber, GoHighLevel and other tools through Zapier or webhooks.
Connects with your stack
Send qualified leads to the tools you already use.
Lead details reach GoHighLevel, your practice management software or your CRM through Zapier or webhooks, so your current setup stays as it is.
FAQ
Frequently asked questions
- No. It collects facts, shares the information you approve, such as practice areas and consultation fees, and uses your disclaimers. Legal questions go to your attorneys.
- It collects the names and details your team needs for a conflict check. Clearing a conflict stays with your firm.
- InstantResponse.AI replies to LSA message leads in seconds, and LSA calls come with recordings, transcripts and AI summaries, plus Google's rating status and credit eligibility for each lead.
- Message leads from Yelp Requests, Thumbtack, Google Local Services Ads and the Website Chat Widget, in seconds, 24/7. Google LSA calls come with recordings, transcripts and AI summaries. AI voice calls on your existing number are coming soon.
- No. It only shares the services, starting-at prices, coverage area and answers you configure. When it has no approved answer it stays silent on that point, and your team follows up.
- You choose the goal per lead source: collect a phone number, or capture the customer's preferred day and time for your team to confirm. Full calendar booking is in Beta.
- Alerts go to up to 10 email addresses, SMS and WhatsApp groups for a new lead, a goal achieved, an AI handoff, or a lead that stops replying. Anyone on your team can take over the conversation from the inbox.
- Workiz has a native one-way integration. ServiceTitan, Housecall Pro, Jobber, GoHighLevel and other tools connect through Zapier or webhooks.
- Starter is $99/mo for one location, Growth is $199/mo for up to 3 locations, and Scale starts at $499/mo. Every plan includes unlimited leads and messages, a 14-day free trial, and no contracts.
Related
Keep exploring
Set practice areas, intake questions, disclaimers and fees.
After-hours alerts to your intake team by email, SMS and WhatsApp.
Send intake details to your legal CRM.
A buyer's framework for comparing intake options.
See after-hours legal intake in your firm's voice.
Bring a recent inquiry to a 15-minute demo and see the reply, the intake questions and the alert your team would get.
Book a demo and leave with your 14-day free trial running.

