Industry · Pest Control
Pest control leads answered in seconds, before they try the next company.
InstantResponse.AI replies to pest control message leads from Yelp, Thumbtack, Google LSA and your website chat in seconds, 24/7, identifies the pest and the property, and hands your team a qualified request that is ready to schedule.
14-day free trial · From $99/mo · No contracts
Demo Plumbing Co. - New lead qualified from InstantResponse!
Customer: J. D.
Phone: (555) 010-0142
Service: Water heater repair
Notes: Leaking in garage, wants service today.
In short
InstantResponse.AI operates as an AI front desk for pest control companies. It answers message leads from Google Local Services Ads, Yelp, Thumbtack, and your Website Chat Widget in seconds, 24/7, asks your configured questions about pest type, where it was seen, property size, pets and children in the home, and recurring plan interest, then notifies your team by email, SMS, or WhatsApp.A steady intake layer for pest control message leads, grounded in the treatment list, recurring plans, and service coverage you configure.
Live lead sources
One AI front desk for Yelp, Thumbtack, Google LSA and website chat.
InstantResponse.AI replies to message leads for pest control companies on these four sources in seconds, 24/7, using only the services, prices and answers you approve.
Yelp Requests
Our Yelp auto responder replies to Yelp Request a Quote messages in seconds and asks your questions while the customer is still comparing businesses.
Thumbtack
The Thumbtack auto responder answers Thumbtack message leads in seconds, so your reply lands before the customer picks another pro.
Google Local Services Ads
The Google LSA auto responder handles LSA message leads, and LSA calls come with recordings, transcripts and AI summaries.
Your website
Add the website chat widget and the same AI replies to site visitors in seconds, day or night.
Pest control job types
What does your team receive?
The pest control playbook: what the customer reports, what the AI asks, how the job is graded, and what reaches your scheduling desk.
| Lead type | Information collected | Classification | How the customer is handled | What your team gets |
|---|---|---|---|---|
| Rodent activity | Where activity was seen, how long it has been happening, property size, attic or crawlspace access, and pets in the home. | Urgent | Records what the customer observed and gives no treatment or bait guidance of any kind. | Your team receives a scoped, ready-to-work thread. |
| Wasps, hornets, and bees | Nest location and height, activity level, allergies in the household, and access. | Emergency | Escalates on the allergy and location rules you configure. | Same-day requests are flagged for the team member you designate. |
| Bed bugs | Rooms affected, how long, bed count, prior treatments, and building type. | Urgent | Follows the discretion and preparation policy you configure. | Your team receives a scoped, ready-to-work thread. |
| Termite inspection and escrow | Property age and type, evidence seen, closing deadline, and report requirements. | Urgent | Captures escrow deadlines and defers any damage assessment to your licensed inspector. | Time-sensitive escrow work flagged before the deadline tightens. |
| Recurring service plans | Property size, current issues, coverage preference, and billing contact. | Standard | Presents the plan tiers and pricing you configure. | Interest in a recurring plan captured during the first conversation. |
| Commercial and food service | Site type, inspection or audit deadline, service window, and documentation needs. | Urgent | Applies your commercial rules so audit-driven work reaches your commercial team. | Compliance-driven accounts flagged for the manager you designate. |
| Coverage and pricing questions | Address or zip code, pest reported, property size, and timing. | Standard | Answers from the service area and rate-card information you configure. | Price shoppers qualified with your configured questions before your team follows up. |
Rodent activity
Urgent- Information collected
- Where activity was seen, how long it has been happening, property size, attic or crawlspace access, and pets in the home.
- How the customer is handled
- Records what the customer observed and gives no treatment or bait guidance of any kind.
- What your team gets
- Your team receives a scoped, ready-to-work thread.
Wasps, hornets, and bees
Emergency- Information collected
- Nest location and height, activity level, allergies in the household, and access.
- How the customer is handled
- Escalates on the allergy and location rules you configure.
- What your team gets
- Same-day requests are flagged for the team member you designate.
Bed bugs
Urgent- Information collected
- Rooms affected, how long, bed count, prior treatments, and building type.
- How the customer is handled
- Follows the discretion and preparation policy you configure.
- What your team gets
- Your team receives a scoped, ready-to-work thread.
Termite inspection and escrow
Urgent- Information collected
- Property age and type, evidence seen, closing deadline, and report requirements.
- How the customer is handled
- Captures escrow deadlines and defers any damage assessment to your licensed inspector.
- What your team gets
- Time-sensitive escrow work flagged before the deadline tightens.
Recurring service plans
Standard- Information collected
- Property size, current issues, coverage preference, and billing contact.
- How the customer is handled
- Presents the plan tiers and pricing you configure.
- What your team gets
- Interest in a recurring plan captured during the first conversation.
Commercial and food service
Urgent- Information collected
- Site type, inspection or audit deadline, service window, and documentation needs.
- How the customer is handled
- Applies your commercial rules so audit-driven work reaches your commercial team.
- What your team gets
- Compliance-driven accounts flagged for the manager you designate.
Coverage and pricing questions
Standard- Information collected
- Address or zip code, pest reported, property size, and timing.
- How the customer is handled
- Answers from the service area and rate-card information you configure.
- What your team gets
- Price shoppers qualified with your configured questions before your team follows up.
Illustrative example
What does a pest inquiry look like?
What happens next
An immediate reply, your configured pest, location, and sensitivity questions, and a notification that reaches your technician team with the details a treatment plan needs.
Sample conversation for illustration. Your questions, starting-at prices and urgency rules are set per business profile, and the AI never quotes a price you have not configured.
See it on your own leads →How it works
How it works for a pest control company
Four steps, using only lead sources and outcomes supported today.
Connect your lead sources
Message leads from Google Local Services Ads, Yelp, Thumbtack, and your Website Chat Widget land in one inbox.
Load your pest control playbook
Treatment list, recurring plans, service coverage, hours, and the intake questions your office asks on each pest type.
The AI replies and grades the job
An immediate reply goes out, pest and property questions get asked, and follow-up continues until the customer responds or opts out.
Your team schedules the visit
Notifications arrive by email, SMS, or WhatsApp, a person can join the thread at any point, and outcomes can be pushed onward through Zapier and/or webhooks.
Beyond the first reply
Everything else your office gets.
The AI reply is where it starts. Pest control companies also get the inbox, alerts, call review and reports that keep a lead moving after the first message.
One leads inbox
Yelp, Thumbtack, Google LSA and website chat conversations in one leads inbox, with search, filters by date, status, ZIP code and lead type, and CSV export.
Team alerts by email, SMS and WhatsApp
Alerts to up to 10 email addresses, SMS and WhatsApp groups for a new lead, a goal achieved, an AI handoff, or a lead that stops replying.
Google LSA call review
Recordings, transcripts and AI summaries for LSA calls, automatic lead ratings and spam disputes, plus Google's rating status and credit eligibility per lead.
Reports that show what works
Yelp ads and Google LSA reports (including LSA credits), Google Business Profile reporting, and lead reports by source, service type and ZIP code.
Built for multi-location
Each location gets its own business profile and AI settings per lead source. Growth covers up to 3 locations; compare plans.
Guardrails you control
The AI quotes only the starting-at prices you set, keeps spam out of conversations, follows up on your schedule and hands off when a person should take over. See AI settings.
Qualified leads can go to Workiz through its native one-way integration, or to ServiceTitan, Housecall Pro, Jobber, GoHighLevel and other tools through Zapier or webhooks.
Google LSA call intelligence
Reviewing Google LSA pest control calls
Panicked first calls carry detail a form rarely captures. Google Local Services Ads calls available in the connected account can be replayed, read, and summarized inside InstantResponse.AI.
Play the recording
Listen to the original Google LSA call without leaving the product.
Read the transcript
Skim the conversation instead of replaying the whole call.
Review the AI summary
See what the customer needed and what was discussed, in a few lines.
Check the duration
Spot the short, low-quality calls that are worth reviewing or disputing.
- Included in all pricing plans. Currently available specifically for Google Local Services Ads calls.
- See the full Google LSA workflow →
FAQ
Pest control lead response questions
- Message leads from Google Local Services Ads, Yelp, Thumbtack, and your Website Chat Widget are answered in seconds, 24/7, which is usually before the customer finishes messaging your competitors.
- No. It records what the customer describes and asks your configured follow-up questions. Identification stays with your licensed technician on site.
- Treatment and product decisions stay with your licensed technicians, and the AI captures the pest, location, and sensitivity detail they need to make the call.
- It presents the plan tiers and pricing you configure and captures interest, so your office follows up on a warm conversation.
- Restaurants, warehouses, and managed properties follow your commercial notification rules and reach the manager you designate, with audit deadlines captured in the thread.
- Yes. Threads are shared and any team member can take over silently at any point, so the customer keeps a single conversation.
- Alerts go to up to 10 email addresses, SMS and WhatsApp groups for a new lead, a goal achieved, an AI handoff, or a lead that stops replying. Anyone on your team can take over the conversation from the inbox.
- Starter is $99/mo for one location, Growth is $199/mo for up to 3 locations, and Scale starts at $499/mo. Every plan includes unlimited leads and messages, a 14-day free trial, and no contracts.
Related
Related resources for pest control teams
Where most pest control leads and reviewable calls originate.
Why answering first decides who gets the treatment booked.
Everything the AI front desk does across your lead sources.
Plans, included Google LSA call intelligence, and onboarding detail.
A recurring-service trade with a similar intake rhythm.
How teams use recordings, transcripts, and AI summaries.
How an AI front desk compares with a traditional answering service.
How automatic replies to message leads work end to end.
Voice AI on your existing number is coming soon, and full calendar booking is in Beta. Everything else described on this page is live today.
See it handle a live pest inquiry.
Bring a recent rodent, bed bug, or termite message to a 15-minute demo and watch the questions asked and the summary your team would have received.
