Case Study · Gate & Garage Masters
LSA, Yelp, and Thumbtack message leads answered from one inbox.
Gate & Garage Masters was juggling Google LSA, Yelp, and Thumbtack in three separate places. InstantResponse.AI brings all three into one inbox, replies to message leads, and labels gate work separately from garage door jobs before a person picks up the conversation.
Garage repair qualified, the team notified, and the customer's preferred time passed along for human confirmation. Full calendar booking is in Beta.
Illustrative example based on real product behavior. Not a guarantee of results.
LSA, Yelp, and Thumbtack managed from a single view.
One configured voice and one set of intake questions.
Gate, garage door, and commercial inquiries are labelled in the conversation so the office knows who to involve.
These describe how the account is configured, not measured performance. We do not publish response-time, booking, or revenue figures for individual customers, and results vary by market and lead volume.
The challenge
Where leads were slipping through.
Three strong lead channels sounds great until you are the one checking three inboxes. Gate & Garage Masters was losing time between apps, mixing gate inquiries with garage door repairs, and letting Thumbtack message leads sit until someone had a free moment to catch up.
The approach
What InstantResponse.AI runs for them.
- 1
Consolidate Google LSA, Yelp, and Thumbtack leads into one shared inbox with the same fast reply on your connected lead sources.
- 2
Ask configured questions that separate gate work, garage door work, and commercial property inquiries, so the office can involve the right people.
- 3
Capture the details estimators care about: gate type and opener, garage door size and material, whether the door is stuck open or closed, and property access.
- 4
Follow up automatically on multi-channel quotes so a Thumbtack lead does not go cold while a Yelp lead is being handled.
The outcome
What changed after switching on the AI front desk.
The office runs off one shared inbox instead of three tabs. Message leads from all three sources get the same thorough reply, inquiries arrive labelled by job type, and follow-up runs automatically until the customer replies or opts out.
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